Data Collection policy

Consumer Data Collection Policy

1. Introduction Card Rats values the privacy of its consumers and is committed to ensuring that all personal information collected during the provision of services is handled securely and in compliance with Australian privacy laws.

2. Purpose The purpose of this policy is to inform consumers about how their personal information is collected, used, and protected by Card Rats while availing our services.

3. Information We Collect

3.1. Types of Information

  • We may collect personal information, including but not limited to names, contact details, addresses, payment information, and service preferences.
  • Additionally, we may collect usage data related to our services, such as interaction logs, cookies, and IP addresses (for website usage).

3.2. Collection Methods

  • We collect information directly from consumers when they engage with our services, through online forms, phone calls, emails, or in-person interactions.
  • We may also gather information automatically through website cookies or similar technologies.

4. Use of Information

4.1. Purpose

  • The collected information is used to deliver and improve our services, customize user experiences, process payments, and communicate important updates or offers related to our services.

4.2. Consent

  • By availing our services, consumers consent to the collection and use of their personal information as outlined in this policy.
  • We provide options for individuals to opt-out of marketing communications or withdraw consent for specific data processing activities.

5. Data Security and Retention

5.1. Security Measures

  • We employ robust security measures to safeguard personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
  • Regular security audits and updates are conducted to maintain the integrity and confidentiality of consumer data.

5.2. Retention

  • We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, and in compliance with legal and regulatory requirements.

6. Access and Control

6.1. Access and Correction

  • Consumers have the right to access, update, or correct their personal information held by Card Rats
  • Requests for accessing or modifying personal information can be made through designated contact channels.

6.2. Complaints and Concerns

  • We are committed to addressing any concerns or complaints regarding the handling of personal information promptly. Consumers can contact us to address privacy-related issues.

7. Compliance and Updates

7.1. Compliance with Laws

  • We adhere to the Australian Privacy Principles and other applicable privacy laws.

7.2. Policy Updates

  • This policy is periodically reviewed and updated to reflect changes in laws, technology, or our business practices. Any updates will be communicated through appropriate channels.

8. Contact Information

For inquiries or concerns regarding this policy or the handling of personal information, consumers can contact Card Rats via our 'Contact Us' page.